Google wants a single video messaging app, will merge google meet and duo

While the Google Duo brand is dying, it sounds like the Duo codebase will live on as the basis for the new Google Meet. Google says that “existing video calling features from Duo are here to stay” and that “in the coming weeks, we’re adding all the Google Meet features to the Duo app, so users can easily schedule a video meeting at a time that works for everyone, or continue using video calling to instantly connect with a person or group. Later this year, we’ll rename the Duo app to Google Meet, our single video communications service across Google that is available to everyone at no cost.”

The move comes after Google unified its communication teams under Google Workspace VP and GM Javier Soltero (the author of Google’s blog post) in 2020. Google has not clarified which products are being unified, but it should mean that Google Hangouts, Google Meet, Google Chat, Google Messages, Google Duo, and Google Voice will all live under one roof.

Here’s a quick recap of the long history of Google communication apps: Google Duo launched in 2016 as a standalone video chat app with a “companion” messaging app called “Google Allo.” Google had just failed in its attempt to buy whatsapp two years earlier (Facebook made the $22 billion acquisition instead), so it fired up its photocopiers for Google Allo, which was a straight-up WhatsApp clone. It used SMS-based phone number identification instead of a Google account, and it was restricted to one device at a time, following the very non-Googley way that WhatsApp works.

Launching two communication apps at the same time seemed strange, but the idea was that Google could pitch Duo as a companion to whatsapp as well as Allo. Normally, a company would be expected to include video chat capabilities in its new messaging app—like Hangouts or Facebook Messenger or (eventually) WhatsApp. Presumably, though, Google knew it could not compete with the WhatsApp juggernaut in chat, so a standalone video app was made, with a Whatsapp clone to go with it. WhatsApp users can stay on WhatsApp for chat, but they can add this Duo app to their arsenal.

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Google wants a single video messaging app, will merge google meet and duo 2

WhatsApp did not have video chat features at the time, and Duo was rushed to market (it launched before Allo) to beat WhatsApps’ impending video rollout. Both Allo and Duo launched first in India—WhatsApps’ strongest market—and Duo was built from the ground up to provide video chat over the slowest Internet connections. The strategy worked, and while Allo died after two and a half years, Duo was able to live on. To my knowledge, Google has never shared active user stats, but Duo became a default Android app in 2016, so it has more than 5 billion Play Store downloads, like every other default Android app.

While Duo was all about Google’s WhatsApp envy, Google Meet is a manifestation of Google’s Zoom envy. Technically, Meet launched in 2017 as a business video meeting product from the G Suite team, but it was back-burnered for years. When the pandemic hit in 2020 and Zoom usage exploded, Google Meet was drafted as Google’s answer.

Zoom had been around for years and was super easy to use. You didn’t need an account, just a link, which made it the easiest way to get 30-plus non-technical people into a virtual meeting. Google was a leader in group video chat when it focused on the 2011-era Google Hangouts video service, but the company’s constant re-re-relaunching of communication products meant it was caught totally flat-footed when the pandemic hit. Hangouts was dead, and Google Meet was locked behind the G Suite paywall until the end of April 2020, two months into the work-from-home explosion. By that time, everyone had already chosen Zoom as a video solution.

Meet, being the hot new brand at Google, is naturally surviving the merger. Google Duo originally started as a dead-simple, one-on-one video chat service, which is where the name—Latin for “two”—comes from. Duo had to adapt to the pandemic, too, though, and it now supports 32-person video chats. The name doesn’t make a ton of sense anymore, and the more appropriate “Google Trīgintā Duo just doesn’t sound as catchy.

Unlike with certain other Google product transitions, Google is stressing that nobody should lose any features from this merger. The blog post and support page both say that every Google Meet and Google Duo feature will be present after the merger and that there will be no service disruptions. There are even dueling GIFs showing that the two-tap Google Duo way of starting a one-on-one video chat will stick around, along with the hundred-or-so taps it takes to start a Google Meet meeting.

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